WhereIsMyPackage.net
Last updated: September 10, 2026
These terms govern your use of the Where Is My Package? courier dispatch and package tracking service at WhereIsMyPackage.net (the “Service”), operated by Schewanick Computer Services, Inc. (“we”, “us”). By using the Service you agree to them. If you do not agree, do not use the Service.
The Service is web-based software for courier and delivery operations: entering and pricing jobs, assigning them to drivers, notifying drivers, tracking status, capturing proof of delivery, and producing reports, invoices and driver settlements.
We provide software, not delivery. We do not pick up, carry, or deliver packages, and we are not a party to any delivery contract between a courier company and its customer. Responsibility for a shipment rests with the courier company performing it.
If you are a Customer using the Service to run your business, you are responsible for:
You agree not to:
The Service sends operational text messages — job assignments, status changes, and delivery notifications. It does not send marketing texts.
Message frequency varies with the number of jobs assigned. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.
How we handle mobile information is described in the Privacy Policy. Mobile opt-in data is never sold or shared with third parties for marketing.
A courier company licensing the Service must obtain each driver’s written consent before entering that driver’s mobile number for text messaging. The form below is the consent form the Service requires, reproduced here in full so that its wording is publicly verifiable. Licensees may reproduce it on their own letterhead and may add their own details, but may not alter the consent language. The same form is also published on its own page at WhereIsMyPackage.net/sms-consent-form.html, which is the copy to hand to a driver or a carrier.
Courier company: (“the Company”)
The Company uses the Where Is My Package? dispatch platform, operated by Schewanick Computer Services, Inc., to send job assignment and dispatch text messages to its drivers.
Driver name:
Mobile number:
By signing below I agree to receive job assignment and dispatch text messages at the mobile number above, sent by the Company through the Where Is My Package? platform. I understand that:
Driver signature: Date:
Consent recorded in the platform by: Date:
Terms of service: WhereIsMyPackage.net/terms.html · Privacy policy: WhereIsMyPackage.net/privacy.html
As between you and us, the data you enter remains yours. You grant us the rights needed to host, process, transmit and display it in order to provide the Service, and to keep backups. We use it as described in the Privacy Policy. On request during an active account, we will make your data available to you in a reasonable format.
We aim to keep the Service available continuously, but it may be unavailable for maintenance, upgrades, or reasons outside our control — including carrier, network, hosting and third-party failures. Unless we have signed a separate written service level agreement with you, the Service is provided without any uptime guarantee.
Fees, billing frequency and payment terms are those in your written agreement or order with us. Unless that agreement says otherwise, fees are payable in advance, are non-refundable, and are exclusive of taxes. We may suspend the Service for accounts that are materially overdue, after giving notice.
The Service, its software, design and content are owned by us or our licensors and are protected by intellectual property law. These terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, and nothing more. Feedback you give us may be used without obligation or compensation.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY NOTIFICATION, INCLUDING ANY TEXT MESSAGE, WILL BE DELIVERED OR DELIVERED ON TIME.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST OR DAMAGED GOODS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You will defend, indemnify and hold us harmless from claims, damages and reasonable costs arising from your use of the Service, the data you enter, your breach of these terms, or your failure to obtain any consent required to contact a person through the Service — including consent to send text messages.
These terms apply for as long as you use the Service. Either party may terminate as set out in your written agreement, or, if there is none, on thirty (30) days’ written notice. We may suspend or terminate access immediately for a material breach of these terms or for unlawful use. On termination your access ends; you may request an export of your data within 30 days, after which we may delete it. Sections that by their nature should survive — including sections 9 through 12 — survive termination.
These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. The exclusive venue for any dispute is the state and federal courts located in Marion County, Florida, and each party consents to that jurisdiction.
We may update these terms. We will change the “Last updated” date above and, for material changes, make reasonable efforts to notify Customers. Continuing to use the Service after a change means you accept the updated terms.