Regular business hours are:
Monday – Friday
8am – 5pm PST
* After-hours, Weekend and/or Holiday fees may apply.
Where Is My Package? – Courier Transportation Software
Simply, Better Tracking…
Search Results Category: Why WIMP?
Can we take orders over the internet?
Yes. WIMP software is specifically devised to take orders via telephone or over the internet. Additionally, an order could also be taken on an iPad.
How long has your company been in business?
Schewanick Computer Services (“SCS”) has successfully been in business and was incorporated in 1999. The founder has over two decades working with Courier/Messenger industry owners.
What type of training comes with WIMP?
Training to you and your employees will be provided. [more here]
WIMP software comes with it’s own Web-based editable manual (printable material) is readily available, plus Internet/Phone training is at hand. On-site training is optional at an additional charge. (Travel expenses may apply.)
Does WIMP interface with hand-held devices or phone systems?
Yes. WIMP software does work with any internet-ready phone that has a browser. We currently do not have our system interfaced to a phone system, however it works proficiently with Skype™.
Does WIMP provide POD confirmation?
Yes. Proof of delivery is given via Fax, Internet, Email and/or Telephone, at no extra charge.
Does WIMP allow customers to track packages over the internet?
Yes. This is one of the crown jewels of the power of WIMP software. It can allow your customers to track their packages/documents on their own, in real-time, without phoning your company to ask the infamous question, “Where Is My Package? ™”. Furthermore, they would have limited information access, an access information level determined by your company.
Additionally, depending on the access level of your employee’s job status, you can provide a Status Update to the customer via email, print or fax.
How many times per year is WIMP upgraded/revised?
Like other software-as-a-service sites (e.g., Facebook, MySpace, etc.), WIMP software is continually being updated and upgraded. We have a vested interest in maintaining that WIMP software is the best in the business! We welcome your feedback and comments.
How does WIMP calculate pricing?
WIMP software determines price by defining and accurately assessing variables such as: Zip Code, Zone, Weight, Distance, Piece Count, Vehicle Type, Hourly and custom, all factors which will precisely give the correct cost to your customers.
How do I buy WIMP what are the purchasing options?
There are variations in purchasing different levels of the WIMP software. Among these are: via Sale, Lease, or Monthly License Charge per User.
Contact your Sales Representative for further detailed information, to determine your specific business needs.
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