Search Results Category: FAQ
Training to you and your employees will be provided. [more here]
WIMP software comes with it’s own Web-based editable manual (printable material) is readily available, plus Internet/Phone training is at hand. On-site training is optional at an additional charge. (Travel expenses may apply.)
Yes. WIMP software does work with any internet-ready phone that has a browser. We currently do not have our system interfaced to a phone system, however it works proficiently with Skype™.
Yes. Proof of delivery is given via Fax, Internet, Email and/or Telephone, at no extra charge.
Yes. This is one of the crown jewels of the power of WIMP software. It can allow your customers to track their packages/documents on their own, in real-time, without phoning your company to ask the infamous question, “Where Is My Package? ™”. Furthermore, they would have limited information access, an access information level determined by your company.
Additionally, depending on the access level of your employee’s job status, you can provide a Status Update to the customer via email, print or fax.
Like other software-as-a-service sites (e.g., Facebook, MySpace, etc.), WIMP software is continually being updated and upgraded. We have a vested interest in maintaining that WIMP software is the best in the business! We welcome your feedback and comments.
WIMP software determines price by defining and accurately assessing variables such as: Zip Code, Zone, Weight, Distance, Piece Count, Vehicle Type, Hourly and custom, all factors which will precisely give the correct cost to your customers.
There are variations in purchasing different levels of the WIMP software. Among these are: via Sale, Lease, or Monthly License Charge per User.
Contact your Sales Representative for further detailed information, to determine your specific business needs.
Currently, there is no annual maintenance fee for WIMP software.
We can import data in XML, CSV, or SQL, however if you are a Datatrac ™ or Ascar ™ client, we have tools to port a good portion of your data.
Depending on whether you want to purchase the hardware and software to make WIMP software work or have us host the software as a service will have a great impact on the cost. We have a hosted plan as low as $299.99 per month.
Contact your Sales Representative.
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